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Return to shopThis Privacy Policy describes how hiba arooj (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hibaarooj.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal, regulatory, or operational reasons. Updates will be posted on the Site with a revised “Last updated” date.
To provide the Services, we collect personal information about you from a variety of sources, depending on how you interact with us.
In addition to the specific uses outlined below, we may use your information to communicate with you, provide or improve our Services, comply with applicable legal obligations, enforce terms of service, and protect the rights of our users and business.
Information you provide directly:
Contact details (name, address, phone number, email)
Order details (billing/shipping address, payment confirmation, phone, email)
Account details (username, password, security information)
Customer support information (messages or inquiries you send us)
Information about usage:
We may automatically collect data such as your device information, browser type, IP address, and interaction history through cookies and similar technologies.
Information from third parties:
Service providers (e.g., Shopify for website hosting)
Payment processors (to process and confirm payments)
Marketing and analytics partners (to improve advertising and user experience)
Provide Products and Services: To process orders, payments, shipping, returns, and manage your account.
Marketing & Advertising: To send promotional emails, text messages, and show you tailored ads.
Security & Fraud Prevention: To detect, investigate, or prevent fraudulent or illegal activity.
Customer Support & Service Improvement: To respond to your requests and enhance user experience.
We use cookies and similar tools to improve website performance, remember preferences, and run analytics. You may adjust cookie settings in your browser, though disabling cookies may impact your experience.
We may disclose your information to:
Vendors and service providers (IT, payment, shipping, analytics, customer support)
Marketing and business partners
Affiliates and group companies
Legal authorities (where required by law)
As part of a business transaction (merger, acquisition, etc.)
We do not sell or share sensitive personal data without consent.
Reviews or content you post publicly on our Site may be accessible to anyone. Please be cautious about sharing personal details.
Our Site may link to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.
Our Services are not intended for children, and we do not knowingly collect personal data from individuals under 16.
We use reasonable safeguards to protect your data, but no system is 100% secure. Retention periods depend on legal, contractual, and operational needs.
Depending on your location, you may have the following rights:
Access / Know your data
Request deletion
Request correction
Data portability
Restrict processing
Withdraw consent
Appeal decisions
Manage marketing preferences
To exercise these rights, you may contact us using the details below.
If you have concerns about how we handle your data, please reach out to us. If unsatisfied, you may contact your local data protection authority.
Your data may be processed outside your country. For transfers out of Europe, we rely on Standard Contractual Clauses or equivalent safeguards.
If you have any questions about this Privacy Policy or our data practices, please contact us:
📍 Address: DHA Phase 1, Lahore, Pakistan
📧 Email: hibaaroojbrand@gmail.com
📞 Phone: +92 325 1477740